FAQs

How do I contact ModPro if I have questions
Please contact us with questions at ModPro Support (support@modpro.ai)

How do I make sure I order the correct size
To ensure a proper fit, we recommend consulting the size chart

How do I change an order I have already placed
If you need to make changes to your order, please contact ModPro Support (support@modpro.ai) as soon as possible, ideally within 30 minutes of placing your order

Once and order is being process or shipped, we may not be able to make adjustments, but we’ll do our best to accommodate your request.  Please include your order information and details of the change (such as size, item or address) so we can assist you quickly

What are the shipping options
Most of our items have the option for standard or economy shipping.  During check out you will be given the options for your products

When will I receive my order
Majority of our items are made to order and on average have a 3 business day production time.  Shipping time is typically 3-7 business days for standard shipping, slightly longer for economy shipping.  International orders may vary

What is the Return Policy
Please see our Return and Exchange policy before placing your order

What do I do if there is an issue after I receive my order
Contact ModPro Support (support@modpro.ai) with your information, any relevant photos and a brief description of what is happening and our team will assist you

What if my item doesn’t fit
Please see our Return and Exchange policy

What if I have suggestions for New Products
We would love to hear about them!  Contact us at ModPro Support (support@modpro.ai)

Can I have Artwork signed by the Artist?
The majority of our Art items can be signed at the Artist.  Contact us at ModPro Support (support@modpro.ai) prior to placing your order to discuss